FAQs

1. Where are your products shipped from?

All our products are shipped directly from our suppliers located in various countries around the world. This allows us to offer you a wide range of products at competitive prices.

2. Can I get a refund on my order?

Yes, we offer a 30-day refund policy. If you are not satisfied with your purchase, you can request a refund within 30 days of receiving your order. Please refer to our refund policy for more details.

3. How can I contact you?

You can contact us by sending an email to recovitechofficial@gmail.com. Our customer support team will be happy to assist you with any questions or concerns you may have.

4. How long does shipping take?

The shipping time varies depending on the product and your location. On average, it takes between 10-20 business days for your order to arrive. Please note that due to the current global situation, there may be some delays in shipping. We appreciate your patience.

5. Do you offer international shipping?

Yes, we offer international shipping to most countries worldwide. However, there may be some restrictions on certain products due to customs regulations. Please check the product page for more information.

6. Can I track my order?

Yes, once your order is shipped, you will receive a tracking number via email. You can use this tracking number to track the progress of your shipment on our website or the shipping carrier's website.

7. What payment methods do you accept?

We accept all major credit cards, including Visa, Mastercard, American Express, and Discover. We also accept payment through PayPal for added convenience.

8. Are my payment details secure?

Yes, we take the security of your payment information seriously. We use industry-standard encryption technology to ensure that your personal and payment details are protected. Your information is transmitted securely and is never stored on our servers.

9. Do you offer wholesale or bulk discounts?

Yes, we offer wholesale and bulk discounts for certain products. If you are interested in purchasing a large quantity of items, please contact us at recovitechofficial@gmail.com for more information.

10. Can I cancel or change my order?

Once an order is placed, it is processed and shipped as quickly as possible. Therefore, we cannot guarantee that changes or cancellations can be made. However, if you need to make any changes to your order, please contact us immediately, and we will do our best to assist you.

Refund Policy

We have a 30-day refund policy for all eligible products. If you are not satisfied with your purchase, you can request a refund within 30 days of receiving your order. To initiate a refund, please contact our customer support team at recovitechofficial@gmail.com with your order details.

Please note that certain items are not eligible for a refund, including perishable goods, custom products, and personal care items. For more information, please refer to our full refund policy.